Important information for patients & visitors

Please note: Be sure to go to an access control first, show your credentials and get an access bracelet. An FFP2 mask must be worn throughout the University Hospital building. This rule applies to all outpatients, individuals accompanying patients and visitors.

Modified access rules from 10.01.2022

I am an inpatient visitor

The following applies to visitors:

  • FFP2 masks must be worn
  • One visitor per patient per day for one hour
  • Daily visiting hours from 15:00 to 19:00
  • Access only with proof of a current negative test result (in paper or digital form). The following tests are accepted:
    • PCR tests from an accredited laboratory, taken no more than 48 hours before
    • Rapid antigen tests from a certified test centre, taken no more than 24 hours before

  • A test result must be presented at the hospital's access control desks. You will be given an access bracelet as confirmation that your status has been checked.
  • Access to the buildings is only permitted with an access bracelet.
I am accompanying an outpatient or inpatient

The following rules apply to people accompanying patients:

  • Only permitted in justified exceptional circumstances:
    • Parents, guardians, carers or other people who have to legally represent the patient
    • Individuals urgently required to accompany the patient for their medical treatment (e.g. patients with a mobility disability or with impaired sight or hearing)
    • Interpreters if the patient has insufficient understanding of the language

  • German 3G rule (vaccinated, recovered or with a negative test result)
  • FFP2 masks must be worn
I am an outpatient

The following rules apply to outpatients:

  • German 3G rule (vaccinated, recovered or with a negative test result)
  • FFP2 masks must be worn
I am an inpatient

The following rules apply to inpatients:

  • All patients must provide proof of a negative test result (PCR test taken no more than 48 hours before or a rapid antigen test taken no more than 24 hours before from a certified test centre/laboratory) for scheduled admission as an inpatient.
I am an external service provider (tradesperson, supplier etc.)

I am an external service provider (tradesperson, supplier etc.)

The following rules apply to external service providers:

  • Access only with proof of a current negative test result (in paper or digital form). The following tests are accepted:
    • PCR tests from an accredited laboratory, taken no more than 48 hours before
    • Rapid antigen tests from a certified test centre, taken no more than 24 hours before

  • If no areas where patients are being treated are to be accessed: German 3G rule (vaccinated, recovered or with a negative test result)
  • FFP2 masks must be worn

Questions & answers about your stay at the University Hospital Cologne

As a visitor, can I also arrange to have a rapid test on site?

In addition to the many certified coronavirus test centres in Cologne and the surrounding area, you also have the option of taking a rapid antigen test at the University Hospital Cologne.

For more information, visit the Centre for Infection Control website

Where and how can I obtain certification that I have recovered from the coronavirus?

The Center for Infection Control at the University Hospital Cologne can provide individuals who have recovered from the coronavirus with proof of their test result. Please e-mail the following information to corona-genesene@uk-koeln.de: postal address, first name and surname and date of birth. You will receive the certificate in the post within two to four working days. Alternatively, you can collect the certificate from the Infection Control Centre (Building 11) on Tuesday and Thursday between the hours of 12:00 and 14:00 (with the exception of public holidays).

Do I have to wear a mask in the University Hospital Cologne?

Yes, an FFP2 mask must be worn throughout the entire University Hospital. This rule applies to all outpatients, individuals accompanying patients and visitors.

What should I pay particular attention to when wearing a mask?

A mask will only protect you and our employees if it is worn properly and replaced regularly. It is important that your mouth and nose are covered. The face mask must also be dry. Viruses have a free rein if the material is moist or wet.

Is there hand sanitiser available to use within the hospital premises?

Hand sanitiser is available at central points in all buildings. You can sanitise your hands at any time.

How are the premises and medical equipment cleaned?

The hygiene standards in the University Hospital are and were very stringent even before the coronavirus pandemic and have now been further intensified. All rooms and medical equipment are thoroughly cleaned regularly by our trained personnel.

Are patients tested for coronavirus?

All inpatients are tested for coronavirus on admission.

What should I do if I have an appointment at the University Hospital Cologne and experience cold symptoms?

Please cancel your appointment at the University Hospital if you experience symptoms of a cold.

If necessary please have a check-up with your family doctor!

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